Size exchange
We always offer size exchanges.
If the buyer selects the wrong size, they can contact us to arrange an exchange, provided that the product is unworn, undamaged, and returned in its original condition.
Product Exchange Policy
Information about exchanges, returns, and how you can contact us.
Faulty or incorrectly displayed product
If the product arrives defective, damaged, or significantly different from the picture or description, the buyer should contact us.
If necessary, we may request photos of the product to verify the issue and arrange a replacement or another suitable solution.
Contact us on WhatsApp for product exchanges
+385955503502
How to request a replacement
To process your request as quickly as possible, please send us the following information:
- Order number
- Name and surname
- Reason for exchange
- Desired new size
- Product photo if you are reporting damage or a defect
Contact
For assistance with the exchange, please contact us through one of the channels listed above.
Emailinfo@elitekickseu.com
WhatsApp+385955503502
Instagram@elitekickseu.outlet
Satisfied customers
Read the experiences of our satisfied customers.
★★★★★
New Balance 9060
Anne, Zagreb
Excellent product, I am very satisfied
★★★★★
Nike TN
Mario, Split
Premium sneakers and fast delivery!
★★★★★
Off White Out Of Office
Dominic, River
Everything arrived perfectly packaged.
★★★★★
Jordan 4
Nikola, Osijek
Excellent quality and looks great in person
★★★★★
Hermes Slippers
Tara, Pula
Highly recommended to everyone
★★★★★
Yeezy 350
Dinko, Zadar
The purchase was simple and pleasant. Perfect summer sneakers!
★★★★★
Isabel Marant
Teodora, Dubrovnik
My favorite sneakers right now! I'm glad they're back in fashion.
★★★★★
Alexander McQueen
Josipa, Varaždin
Fast delivery, quality sneakers!
★★★★★
Christian Louboutin
Damjan, Šibenik
I am very satisfied with my purchase.
★★★★★
UGG
Leonarda, Zagreb
The boots are perfect, highly recommend Elite Kicks!
View all reviews